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Contact Us

For help with your Simplisend account, contact us 24/7 through our chat-based support. You can also visit the Help Center below in the app. 


The FAQ in our help hub is the best place to start. You’ll find a wide range of articles to help with the most questions


If you have a transfer in progress, you can find the correct phone number for your country
on this page.

Our contact information

Please listen carefully to these and select the option which best fits your query. This will help us route your call correctly and reduce your wait time.

Want to Get in touch?

Whether you have a question to ask or a problem to solve, head to our FAQ pages in our Help Hub to see if we've answered it there. If you're unsure about the status of your transfer, Contact us to find out more information.

Need to send your documents?

If we've emailed you and asked you to send us some documents, use the link in our email to upload your photo ID or selfie, and provide your proof of address by attaching it and replying to our email.

Still have a question?

1 888 465 SEND(7363) is our team is always available to help. Need to speak to us? We’re also here 24/7 to take your call.

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